Concessions & Catering Programmes Coordinator

Befristet, Vollzeit · Frankfurt am Main

The job
Working with the Concessions & Catering Programmes Manager, the Concessions & Catering Programmes Coordinator (m/f/d) will contribute to the definition and operational implementation of all non-Hospitality related catering programmes to be delivered within the 10 host venues. These programmes include:
  • Teams & Match Officials Catering 
  • Workforce Catering
  • Media Catering Services 
  • Workforce Celebratory Events
  • Spectator Concessions
The frame
Starting date: asap
List of relevant tasks & responsibilities
  • Supporting all aspects of Concessions & Catering Programmes Project
  • Managing the onsite Concessions & Catering Programmes teams during the tournament, providing leadership to allow successful implementation of all catering programmes
  • Acting as a liaison for the EURO 2024 GmbH Venue Operations team, for concessionaires and Stadium operators as well as for official F&B partners
  • Establishing a good working relationship with the concessionaires and Stadium operators to ensure a smooth collaboration throughout the planning, implementation and tournament phase
  • Evaluating existing concessions and stadium catering facilities and identifying areas of improvement to provide a high level of service to the spectators as well as to the F&B and other relevant brands associated with UEFA EURO 2024
  • Coordinating with other EURO 2024 projects, such as Signage, Technical Services and ICT, to define and coordinate requirements for delivery of the project
  • Participating in working visits to the UEFA EURO 2024 stadia
  • Managing contracted suppliers to ensure delivery of all services as detailing in services agreement
  • Monitoring KPIs and reporting on performance of suppliers
  • Coordinating with Commercial Partners to ensure full delivery of the contractual rights of official F&B partners
  • Working with the concessionaires and Signage team to prepare accurate menu and tariff boards for all F&B concessions outlets
  • Managing the tournament-wide meal voucher and counting system for the Workforce Catering programme
  • Compiling presentations on project status and concept for internal and external stakeholders
  • Supporting with the recruitment of the on-site Concessions & Catering Programmes teams
  • Handling project administration – processing of contracts, coordinating accreditation requirements, invoicing, reporting, project planning, developing reporting tools
  • Compiling training materials and delivering training and sessions to onsite teams;  
  • Providing input into reporting systems: provide regular updates of project progress, contribute to working visits and debrief reports
  • Analysing sales and consumption data post-tournament for presentations, debrief documents and archiving
  • Managing the Concessions Project Sharepoint sites and filing systems
  • Working closely with the Hospitality Production team to make use of synergies and support the team onsite (missions of 5 to 10 days) during Club Finals and / or other National Team Competitions taking place ahead of UEFA EURO 2024.
Education
  • Bachelor or equivalent qualifications in event management, project management, logistics, or international business.
Work experience
  • 3 years experience in the food and beverage, catering, or related professional area
  • Experience working in food & beverage projects at international or high-profile events
  • Knowledge of the food & beverage concessions industry in Germany
Set of Skills
  • Budget Management (Proficient)
  • Project Management (Proficient)
  • English (Proficient)
  • German (Advanced)
  • Computer-literate: Word, PowerPoint, Excel, Outlook (Proficient)
  • Use of SAP or similar ERP (Advanced)
  • Excellent communication skills – oral and written
  • Focused, meticulous, detailed oriented and conscientious
  • Independent, versatile, and proactive
About us
In 2024, Germany will host the 17th edition of the UEFA European Football Championship. Staging the biggest European sports event provides a unique opportunity for UEFA and DFB to jointly organise a celebration of the best of European Football, on the basis of excellence, sustainability, and passion. This flagship championship aspires to be a role model for other UEFA competitions, as well as leaving strong legacy for the future of European football. EURO 2024 GmbH, joint venture organisation between UEFA Events SA and DFB EURO GmbH, is responsible for the operational planning and implementation of the tournament.

The EURO 2024 GmbH values diversity and strives to be inclusive in everything we do . We aim for everyone to have equal access to our organisation regardless of sex, gender identification, sexual orientation, age, disability, religion, ethnicity, nationality or any other personal trait. If you have any particular requirements in respect to the recruitment or interview process, please mention this in your covering letter so that we can ensure adaptions are made when there are barriers identified.
Vielen Dank für Ihr Interesse an der EURO 2024 GmbH!

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