Arrivals & Departures Specialist

Befristet, Vollzeit · Frankfurt am Main

The job
The Arrivals & Departures Specialist (m/f/d) will become part of the EURO 2024 Event Transport team in Frankfurt in the business unit Event Support. He/She manages all related tasks regarding the implementation of welcome and transportation services at the Event’s official ports of entry for guests and staff attending the tournament. The Arrivals & Departures Specialist observes the Event Social Responsibility strategy by finding sustainable and eco-conscious solutions.
The frame
Start date: 01.05.2023
End date: 31.07.2024
Application deadline: 29.01.2023
List of relevant tasks & responsibilities
  • National domain lead for Arrivals & Departures Operations
  • Ensures close cooperation and communication with airport and train station operators and internal stakeholders
  • Confirms all transportation services and facilities required at the official ports of entry (airports and train stations) to implement the welcome and transportation services for the event
  • Sources any additional services required for the project not covered by the staging agreements
  • Defines and implement all Arrivals & Departures Standard Operating Procedures for the Event in line with the guidelines provided by UEFA and the Service Levels for the Event
  • Bachelor in event management, project management, logistics, or international business
Work experience
  • 2 to 3 years in a multicultural business environment, preferably linked to international sports events or the airport industry
  • Experience in arrivals and departures operations at major international events
Set of Skills
  • Written and verbal communication (proficient)
  • Customer service oriented (proficient) 
  • Organization (proficient) 
  • English (proficient) 
  • German (proficient) 
  • Microsoft Office (proficient) 
  • Project Management (basic)
  • Experience managing service suppliers (basic)
  • Ability to apply simple solutions in complex environments    
  • Able to develop and implement new processes and procedures
  • Strong leadership skills
  • Highly attentive to details and committed to excellent delivery
  • Coping with pressures and setbacks
About us

In 2024, Germany will host the 17th edition of the UEFA European Football Championship. Staging the biggest European sports event provides a unique opportunity for UEFA and DFB to jointly organise a celebration of the best of European Football, on the basis of excellence, sustainability, and passion. This flagship championship aspires to be a role model for other UEFA competitions, as well as leaving strong legacy for the future of European football. EURO 2024 GmbH, joint venture organisation between UEFA Events SA and DFB EURO GmbH, is responsible for the operational planning and implementation of the tournament.

The EURO 2024 GmbH values diversity and strives to be inclusive in everything we do. We aim for everyone to have equal access to our organisation regardless of sex, gender identification, sexual orientation, age, disability, religion, ethnicity, nationality, or any other personal trait. If you have any particular requirements in respect to the recruitment or interview process, please mention this in your covering letter so that we can ensure adaptions are made when there are barriers identified.

Employee benefits

  • Contribute to and help shape the staging of Europe's biggest sporting event

  • Varied and challenging tasks

  • Working in a unique, exciting and sporty environment

  • Mobile working possible up to 40% per month

  • Regular team events

  • A wide variety of employee benefits

  • Personal benefits, such as company health management, company pension scheme, free hot and cold beverages at the office

Vielen Dank für Ihr Interesse an der EURO 2024 GmbH!

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