Ticketing Access Control Technical Specialist

Temporary, Full-time · Frankfurt am Main

The job
For UEFA EURO 2024, we are looking for a Ticketing Access Control Specialist (m/f/d) responsible for planning and implementing the ticketing access control project and managing access control external providers for several venues. The main objective of the access control project is to implement an interface in between the UEFA ticketing solution and the venues’ access control infrastructure. 

The frame
Start date: asap
End date: 31.07.2024
List of relevant tasks & responsibilities
The Ticketing Access Control Technical Specialist will be responsible forhandling the relationship with Stadium Access Control providers and for planningmonitoring and delivering thekey project milestones for each venue/access control provider.  

  • Ensure the providers deliver timely and according to contracted scope 
  • Coordinate providers and stadium representatives to plan site visitstests phases and tournament operations 
  • Deal with administrative tasks related to each contracted provider, ex. follow up of payment schedule (purchase orders, invoicing and payment).  
  • Work together with the Nyon-based access control team to meet deadlines and ensure smooth operations 
  • Define testing protocol and prepare materials for remote and onsite tests  
  • Plan, organize and execute test phases in the different venues in liaison with stakeholders concerned 
  • Prepare training content and deliver trainings onsite for venue staff, volunteers and other stakeholders as required 
  • Track and report on the project deliverables 
  • Supervise(both onsite and remotely) the venue teams managing Access Control 
  • Support remotely venue access control staff in their daily tasks 
  • Monitor Access Control Systems during ingress operations on Match days in several venues 
  • Follow-up providers and make sure they deliver support according to the contracted services 
  • Document and report access control operations for debriefing  
  • Actively contribute to project management and process documentation 
  • Information technology orengineeringor other relevant area 
Work experience
  • 2-3 years' experience working with access control system, ticketing solutions or a similar area, ideally in large scale events
  • Expertise in Access Control Systems is an asset 
  • Understanding of IT network, connectivity and APIs´ is a plus 

Set of Skills
  • English fluent
  • German an asset
  • Computer-literate: Word, Excel, Outlook, Teams 
  • Project coordination skills 
  • Attention to detail and structured working method 
  • Assertive  
  • Stress resistant
About us

In 2024, Germany will host the 17th edition of the UEFA European Football Championship. Staging the biggest European sports event provides a unique opportunity for UEFA and DFB to jointly organise a celebration of the best of European Football, on the basis of excellence, sustainability, and passion. This flagship championship aspires to be a role model for other UEFA competitions, as well as leaving strong legacy for the future of European football. EURO 2024 GmbH, joint venture organisation between UEFA Events SA and DFB EURO GmbH, is responsible for the operational planning and implementation of the tournament.

The EURO 2024 GmbH values diversity and strives to be inclusive in everything we do. We aim for everyone to have equal access to our organisation regardless of sex, gender identification, sexual orientation, age, disability, religion, ethnicity, nationality, or any other personal trait. If you have any particular requirements in respect to the recruitment or interview process, please mention this in your covering letter so that we can ensure adaptions are made when there are barriers identified.

Employee benefits

  • Contribute to and help shape the staging of Europe's biggest sporting event

  • Varied and challenging tasks

  • Working in a unique, exciting and sporty environment

  • Mobile working possible up to 40% per month

  • Regular team events

  • A wide variety of employee benefits

  • Personal benefits, such as company health management, company pension scheme, free hot and cold beverages at the office

We are looking forward to hearing from you!
Thank you for your interest in EURO 2024 GmbH!

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