Central Services Coordinator

Temporary, Full-time · Frankfurt am Main

The job
The Central Services Coordinator (m/f/d) is responsible to plan and provide support service logistics for staff and suppliers working on the EURO 2024 tournament. This is done via the EURO 2024 staffing plan, in UEFA’s FAME database, which is maintained and updated through regular meetings with all EURO projects. The database manages requests for accommodation, travel, transfer, accreditation, uniform and catering needs.
In particular, this role will focus on the planning and booking of the different logistic services for the Host Broadcaster staff and supplier population. During the tournament phase itself, the Central Services Coordinator will process the late requests and changes to pre-booked services via a hotline.
The frame
Start date: 01.06.2023
End date: 31.07.2024
List of relevant tasks & responsibilities
  • Coordinates and takes part in the tournament staff needs assessment meeting with the relevant internal projects
  • Maintaining and updating the EURO 2024 staffing plan through the database
  • Helps coordinate accommodation requirements and changes associated to travel bookings
  • Ensures the requests and follow up of the different services in cooperation with the different projects
  • Coordinates flight and train bookings for staff travelling to the EURO 2024 venues ensuring UEFA Travel policy is adhered to
  • Coordinates the organization of the functional trainings
  • Provides database training and support to project leaders and external suppliers
  • Takes a key coordination role regarding change management, communication lines and the tournament operations hotline
  • Supports in the trainings for the event-time hotline team
  • Supports the organization of the EURO 2024 Final Draw
  • In case of need, works on other events if required
Work experience
  • At least 4 years of relevant working experience, preferably in large event travel and accommodation planning and management.
  • Experience with event databases, change management or hotline procedures advantageous
  • On-site at international sports event advantageous
  • Event management experience
Set of Skills
  • Project management, analytical skills, time management (Proficient)
  • German (Proficient)
  • English (Proficient)
  • Any other language an asset    
  • IT user skills: MS Office (Word, Excel, PowerPoint, Outlook), MS Visio, SAP, internet booking systems (Advanced)
  • Quick learner for new systems: internal booking platform (FAME)
  • Excellent communication skills – oral and written  
  • Attention to details
  • Service-minded and solution-oriented   
  • Able to handle stress
About us

In 2024, Germany will host the 17th edition of the UEFA European Football Championship. Staging the biggest European sports event provides a unique opportunity for UEFA and DFB to jointly organise a celebration of the best of European Football, on the basis of excellence, sustainability, and passion. This flagship championship aspires to be a role model for other UEFA competitions, as well as leaving strong legacy for the future of European football. EURO 2024 GmbH, joint venture organisation between UEFA Events SA and DFB EURO GmbH, is responsible for the operational planning and implementation of the tournament.

The EURO 2024 GmbH values diversity and strives to be inclusive in everything we do. We aim for everyone to have equal access to our organisation regardless of sex, gender identification, sexual orientation, age, disability, religion, ethnicity, nationality, or any other personal trait. If you have any particular requirements in respect to the recruitment or interview process, please mention this in your covering letter so that we can ensure adaptions are made when there are barriers identified.

Employee benefits

  • Contribute to and help shape the staging of Europe's biggest sporting event

  • Varied and challenging tasks

  • Working in a unique, exciting and sporty environment

  • Mobile working possible up to 40% per month

  • Regular team events

  • A wide variety of employee benefits

  • Personal benefits, such as company health management, company pension scheme, free hot and cold beverages at the office

We are looking forward to hearing from you!
Thank you for your interest in EURO 2024 GmbH!

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